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How can we help?
Having trouble with a conversion? Got a question or found a bug? We're happy to help. Pick the option that fits your situation below.
Email Support
For conversion issues, bug reports, and general questions. We aim to reply within 24 hours.
Feature Requests
Want a new format, better handling for a specific file type, or another feature? Let us know.
Response Time
We're a small team. We read every message and typically reply within one business day.
Mon – Fri, 9am – 6pm UTC
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